About OV Holidays

A Maldives advisory built on fewer resorts, known better.

OV began with one conviction: that Maldives travel could be arranged differently — not by listing more properties or competing on price, but by knowing fewer resorts more completely, building direct relationships with the people who run them, and matching each client to one specialist advisor who handles everything.

17
Years in the Maldives
3,000+
Trips arranged
14
Specialist advisors
×5
Indian Ocean's Leading Luxury Tour Operator
Our approach

The same price. Considerably more knowledge.

Working through OV costs no more than booking a Maldives resort directly — and in most cases includes inclusions that direct bookings do not. Our advisors have stayed at the properties they recommend. They know which villa faces sunrise, which resort’s children’s programme is substance rather than marketing, which transfer route avoids the 45-minute delay that ruins an arrival. They have verified this in person.

Every trip is handled by one advisor, from the first conversation to the morning you land. That advisor builds a written recommendation, manages every logistical detail — transfers, dining reservations, pre-arrival preferences, special arrangements — and delivers everything confirmed in a single document before you travel. No chasing. No surprises.

We are not paid more to recommend one resort over another. OV works on standard commission arrangements with all properties in our portfolio. The recommendation is based on your trip, not on what pays us best.

The people who built this

Leadership.

Shafraz Fazley — Founder & Managing Director
Shafraz Fazley
Founder & Managing Director

Shafraz founded Viluxur Holidays in 2010 with a single conviction: that Maldives travel could be arranged differently — not by listing more resorts or competing on price, but by knowing fewer resorts more completely and building direct relationships with the people who run them. Fifteen years later, that conviction has not changed. He remains directly involved in which properties OV recommends, how advisors are selected, and how the model operates.

Viluxur GroupIndian Ocean's Leading Luxury Tour Operator ×5TTG Asia Next-Gen CEO Under 40
Dr. Nisha Abu Bakar — Director — Business Development & Sustainability
Dr. Nisha Abu Bakar
Director — Business Development & Sustainability

Dr. Nisha brings 28 years of expertise across sustainable tourism, corporate leadership, and academic instruction. At Viluxur Holidays, she leads the Conscious the Maldives initiative — connecting high-net-worth travellers with meaningful, eco-conscious Maldives experiences. She is also Founder of Elevated Consultancy & Training, Director of World Women Tourism, and co-owner of zAnta Spa & Wellness in Bhutan. A keynote speaker at UNWTO, the Asian Development Bank, and PATA, and winner of Most Inspiring Woman in Travel (Asia).

Ph.D. Sustainable TourismUNWTO · ADB · PATA SpeakerMost Inspiring Woman in Travel — Asia
LinkedIn profile →
Ellice Bugayong — Director of Operations & Commercial
Ellice Bugayong
Director of Operations & Commercial

Ellice has been part of OV since the beginning — when the company was still finding its shape and the Maldives was still being mapped resort by resort. Over a decade later, she holds the operational and commercial architecture of the business together. If there is a question no one else can answer, it lands with Ellice.

OperationsCommercialFounding Team
Your travel advisors

Fourteen specialists. One assigned to you.

Each advisor covers a specific region, language, and travel focus. When you reach OV, you work with one person throughout — from the first question to the morning you land. Same advisor. No handoffs.

CH
Cherie
Honeymoon & Ultra-Lux Specialist
Based in France
French · English

The couple who wants the Maldives to feel like it was designed specifically for them — that is who I work with. My focus is not just the right resort, but the right atmosphere, pace, and sequence of moments that makes a honeymoon feel personal rather than packaged.

HoneymoonUltra-LuxEurope
Request Cherie
JE
Jessica
Wellness & Couples Specialist
Based in France
French · English

My clients usually arrive with the same quiet question: will this actually feel like a real break? My job is to make sure it does — right resort, right pace, right amount of nothing. I work with couples who want the trip to feel restorative, not performative.

WellnessCouplesEurope
Request Jessica
AN
Angela
Wellness & Family Specialist
Based in Bali, Indonesia
English · Indonesian

I look for the resorts where a family can actually exhale — not the one that photographs best, but the one that functions well when you are living inside it with children. I cover wellness and family with the same lens: what makes the stay genuinely restorative for everyone.

FamilyWellnessSoutheast Asia
Request Angela
NA
Natasha
Honeymoon & Romance Specialist
Based in Sri Lanka
English · Sinhala

A honeymoon is not about what is included — it is about how the whole trip feels. I focus on atmosphere, pacing, and the quiet details that become the ones you remember. I know which resorts create that feeling for different kinds of couples, and which ones only look that way in photographs.

HoneymoonRomanceSouth Asia
Request Natasha
QU
Qussay
Maldives Local Expert
Based in the Maldives
Dhivehi · English · Arabic

I grew up knowing these islands the way most guests never will. That on-the-ground knowledge changes what I can arrange — the resort conditions right now, the seasonal nuances, the properties that are performing well this month. I cover all categories, with the local lens that changes everything.

Local ExpertAll CategoriesMaldives
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RE
Regina
Ultra-Lux & GCC Specialist
Based in Dubai
English · Arabic

My clients travel from the Gulf and expect precision — every element confirmed in advance, every detail right, no uncertainty left in place. I work at the upper end of the OV portfolio with guests who have high expectations and limited tolerance for anything that does not meet them.

Ultra-LuxGCCDubai
Request Regina
MO
Mostafa
GCC & Arabic-Speaking Clients
Based in Dubai
Arabic · English

For my clients, the right Maldives trip must feel elevated and culturally appropriate — in service style, dining, and privacy design. I work primarily with Arabic-speaking travellers from the Gulf and know which properties in the Maldives deliver the combination they are looking for.

ArabicGCCPrivacy
Request Mostafa
BI
Bianca
Chinese Luxury Specialist
Based in China
Mandarin · English

I specialise in introducing Chinese luxury travellers to the Maldives — matching the right resort to the right aesthetic expectation and making the entire journey feel coordinated from the moment of departure to the lagoon. Design, dining, and the visual language of the property all matter to my clients.

MandarinChinaUltra-Lux
Request Bianca
HA
Hind Amri
MENA & Francophone Specialist
Based in Morocco
Arabic · French · English

My clients come from North Africa and the Middle East with very specific expectations of privacy, service warmth, and cultural sensitivity. Finding that combination in the Maldives — and knowing which properties genuinely deliver it versus which ones approximate it — is my speciality.

ArabicFrenchMENA
Request Hind
DE
Deki
Wellness & Conscious Travel Specialist
Based in Bhutan
English · Dzongkha

For some travellers, the Maldives is about something deeper than luxury — a different kind of stay — one built around connection to place, serious wellness practice, and environmental meaning. I work with those guests: the ones who want the trip to change something, not just rest it.

WellnessSustainabilitySouth Asia
Request Deki
RA
Randy
Family & Adventure Specialist
Based in Sri Lanka
English · Sinhala

I know how much can go wrong in the details of a family holiday — and exactly what to check to prevent it. Pool depth, kids' club age ranges, villa layouts, transfer logistics with children: I verify all of it before making a recommendation, because those details determine whether the parents actually relax.

FamilyAdventureSouth Asia
Request Randy
AS
Ashwini
Honeymoon & South Asian Clients
Based in India
English · Hindi

For South Asian honeymoon couples, the Maldives carries significant expectation — from families, from social context, from the couple's own vision of what this trip should look like. I make sure that expectation is matched with the right property, the right setup, and the right cultural sensitivity throughout.

HoneymoonSouth AsiaIndia
Request Ashwini
SH
Shathu
Family & Multi-Generational Specialist
Based in Sri Lanka
English · Tamil · Sinhala

Multi-generational holidays are the most complex trips to plan — and the most rewarding when they work. I focus on finding the configuration that allows grandparents, parents, and children to all feel genuinely cared for within the same stay, without compromising anyone's experience for someone else's.

FamilyMulti-GenerationalSouth Asia
Request Shathu
AV
Ava
Collections & Rare Windows Specialist
Based in the Maldives
English

I work across the OV portfolio identifying the windows of availability and value that make a real difference — the resort that has just released a quiet rate, the cancellation that opens a peak-season villa, the seasonal alignment that turns a good trip into a memorable one. My focus is timing and access, across every category.

Rare WindowsCollectionsTiming
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How we match you

We’ll route you to the right advisor.

When you reach OV, you don’t choose an advisor blind. We’ll ask a few questions about your trip — your dates, your group, what you’ve done before, what you want this trip to feel like — and route you to the specialist whose experience is the closest match. If you have a specific advisor in mind from this page, that works too.

Start a conversation →
How it works

From first conversation to landing day.

01
The conversation

You reach us via WhatsApp, email, or phone — whichever is easiest. A Maldives specialist picks up. We'll ask about your dates, your group, what you've done before, and what you want this trip to feel like. This takes twenty minutes. Most clients come away with a shortlist of two or three properties before the call ends.

02
The recommendation

Within 24 hours, we put together a written recommendation — the right resort for your situation, with our reasoning. If the shortlist includes more than one option, we explain the trade-offs clearly. We don't push. If you have questions, the same advisor answers them.

03
The proposal

Once you've decided, we build a full trip proposal: dates, villa category, transfers, dining reservations, experiences. We draw on pre-confirmed inclusions — room preferences, dining arrangements, category-specific arrangements already in place with the resort — and present everything clearly before you confirm.

04
Booking and confirmation

You confirm. We handle everything: the reservation, the transfer logistics, the pre-arrival arrangements with the resort. You'll receive a clear confirmation document with everything in one place.

05
Before you travel

Three to five days before departure, your advisor checks in with any final details and a personal note on what to do first when you arrive. You'll have their direct contact for anything that comes up during the trip.

What we handle

Everything you would otherwise manage yourself.

Resort selection from our vetted portfolio

Villa category and orientation recommendation

Seaplane or speedboat transfer coordination

Restaurant reservations, confirmed pre-arrival

Pre-confirmed inclusions — honeymoon, anniversary, family arrangements

Activity and excursion scheduling

Pre-arrival coordination with the resort

Dietary and access requirements communicated

Direct advisor contact throughout the trip

Questions

Frequently asked.

How much does OV's service cost?
Working with OV is the same price as booking the resort directly. In most cases, OV clients receive additional benefits — room upgrades, dining credits, early check-in — that direct bookings do not include.
How quickly can you arrange a trip?
We have confirmed trips in under 48 hours for clients with firm dates. For most guests, the process takes three to five days from first conversation to confirmed booking.
Do I have to use WhatsApp?
No. WhatsApp is quickest, but email works just as well. If you prefer a phone call, your advisor will arrange one.
What if something goes wrong during the trip?
Your advisor's direct contact is available throughout your travel. We have relationships with the resorts we work with — issues get resolved faster through OV than through the resort's own guest services.
OV Traveller Club

A relationship programme, not a loyalty scheme.

OVTC is not a points system. There is nothing to collect, no tiers based on spend, no card to present. OVTC is the commercial and service relationship OV maintains with guests who have completed at least one trip — and who we therefore know how to serve better the second time.

Priority access
Preferred Advisor Availability

OVTC members are routed to their previous advisor by default. During high-demand periods — peak season, Eid travel windows, school holiday periods — OVTC members have priority access to advisor time.

Commercial benefit
Preferred Rate Access

OVTC members receive access to OV's partner rate agreements at specific properties — rates and inclusion packages negotiated through repeat-guest relationships, not published anywhere.

Continuity
Same Advisor Across Trips

OVTC members are assigned permanently to one advisor — who accumulates knowledge of your preferences across every trip and uses it on the next one.

Pre-arrival depth
Detailed Pre-Travel Brief

OVTC members receive a more detailed pre-arrival brief — specific villa recommendations, resort briefing documents, and direct contact with the on-property team.

1
Travel with OV once.
2
You become an OVTC member automatically.
3
Your next voyage is automatically handled as an OVTC member.
Visit ovtravellerclub.com →
Ready to start

One conversation is all it takes.

Your advisor will handle everything from there — recommendation, proposal, booking, and the morning you arrive.

Speak with an advisor